Responsible Gaming

Using digital services and online trading platforms should represent solely a safe and controlled form of leisure activity. We understand that while for the vast majority of people this activity serves as a form of relaxation, for some individuals it may become a source of personal and financial problems. Therefore, Le Bandit implements a comprehensive responsible use policy framework. We have developed and made available to users a wide range of technical and educational tools that support conscious decision-making and enable effective management of time and funds allocated on the platform.

provision of our services is strictly limited to individuals who have reached 18 years of age, or the age of majority required by law in their local jurisdiction—whichever is higher. Account creation, transactions, and platform usage by minors are strictly prohibited. To enforce this ban, we apply multi-step verification procedures during registration. In the event a minor’s account is identified, the profile will be immediately blocked with no possibility of appeal, and any funds may be withheld for refund and audit procedures.

Safety of minors in the online space requires cooperation from both operators and users themselves. We strongly recommend that adult users sharing digital devices (computers, tablets, phones) with individuals under the age of 18 exercise particular caution. We recommend using screen-lock passwords, avoiding the 'save password' function on our platform’s login forms, and installing dedicated filtering and blocking software to restrict access to adult-only websites. Proper device security represents the most effective line of defense against unauthorized access.

To ensure activity on our service remains a source of positive experiences, we encourage adherence to fundamental self-control guidelines. Predefine strict budgets for entertainment and under no circumstances exceed the set amounts. Treat spending on the platform as a leisure expense, not as a way to earn money or pay off debts. Never allocate funds needed for essential daily living needs, housing costs, or education. Furthermore, do not engage while under the influence of strong stress, fatigue, alcohol, or any intoxicating substances that may impair judgment.

We provide users with an advanced settings panel that enables them to independently impose restrictions on their own accounts. These tools are designed to act preventively and support the maintenance of financial and time discipline.

Deposit capital restrictions

This feature allows setting a fixed, non-exceedable limit on the total amount of deposits within a specified time window (available intervals: daily, weekly, and monthly). Once the set threshold is reached, the system will automatically reject any further fund transfers until the start of the next billing cycle.

Potential loss limits

We understand how important it is to protect your budget. This option allows setting the maximum net amount a user is willing to lose over a given period. Once the defined loss buffer is exhausted, functions causing further balance deductions will be temporarily blocked.

Session Time Alerts

You can configure the system to display special messages (so-called pop-ups) in a visible location, informing you of the exact remaining time for your current session on the site. These reminders can be triggered at regular intervals, helping to counteract the phenomenon of losing track of time.

Immediate Rest (Time-Out) Feature

If you feel the need to immediately disengage from activity, you may use the option for a short-term account suspension. The "Time-Out" feature allows you to block access to your profile for a pre-specified, short period—typically ranging from 24 hours to several weeks. During this time, you will not receive any promotional messages from us, and logging in will be technically impossible.

Self-Exclusion Mechanism

For individuals who believe their level of engagement has spiraled beyond control, we offer a powerful self-exclusion tool. It allows for imposing a strict, long-term ban on the account (from several months to permanent deletion). This ban is irreversible for the entire duration declared. Initiating this procedure results in the freezing of all marketing correspondence and makes re-registration impossible.

Identifying the issue at an early stage is crucial. Pay particular attention to the following symptoms: hiding from family and close ones the amount of time and money spent on the platform, borrowing money to continue playing or making transactions, neglecting professional, academic, or personal responsibilities in favor of online activity, and experiencing intense irritability or frustration when lacking access to the site. If you recognize these behavioral patterns in yourself, we strongly recommend taking a break and thoroughly reassessing the situation.

Our support team is trained to inform users about available preventive tools; however, we are not qualified therapeutic advisors. If you believe your online activity negatively impacts your health or social life, we strongly recommend consulting qualified specialists, psychologists, and certified support organizations operating in Poland, which offer free, fully anonymous, and professional assistance.

As a responsible operator, we conduct regular, periodic training for all staff members who interact with users, with special emphasis on the support team. We train our employees to identify potential problematic behavior patterns based on interactions and account history, enabling us to proactively contact users in justified cases to inform them about available protective tools.

For questions, requests to activate limits with operator assistance, or to begin the self-exclusion procedure, please direct your inquiries to the contact details below. We guarantee full discretion and immediate action.

Email address: [email protected]

Phone number: +48 22 123 45 67

Postal address: Złota 44 St., 00-120 Warsaw, Poland